Field Technicians
The Salary
50%
Work experience
2 years
Type of work
Field-Based
About Us:
Wise.Repair is a leading provider of residential and commercial appliance repair services, known for delivering high-quality solutions and exceptional customer service. We are looking for dedicated Field Technicians to join our team in Myrtle Beach, SC, Conway, SC, Charleston, SC, Florence, SC, Charlotte, NC and provide top-tier repair services directly to our customers’ homes and businesses.
Job Description:
As a Field Technician at Wise.Repair, you will be responsible for performing on-site repairs and maintenance of a variety of residential and commercial appliances. This is a hands-on role that requires technical expertise, a passion for customer service, and the ability to work independently in the field.
Key Responsibilities:
- Perform repairs and maintenance on household and commercial appliances, ensuring quality service and customer satisfaction.
- Diagnose issues and provide clear, accurate estimates for repair costs and timelines.
- Communicate directly with customers, explaining repair processes and ensuring understanding.
- Maintain a clean, organized work environment and ensure all tools and equipment are in good working order.
- Complete service calls and paperwork in a timely and accurate manner, documenting services performed and parts used.
- Stay up to date with industry trends, new technologies, and appliance models to ensure efficient service delivery.
- Adhere to safety standards and company policies while working in customers’ homes or businesses.
- Provide excellent customer service by addressing concerns or questions promptly and professionally.
Qualifications:
- 2+ years of experience in appliance repair or a related technical field (preferred).
- Strong mechanical skills and the ability to diagnose and repair a wide variety of appliances.
- Excellent communication and customer service skills.
- Ability to work independently with minimal supervision.
- Valid driver’s license and a clean driving record.
- Ability to lift heavy appliances and equipment as needed.
- High school diploma or equivalent; technical certifications or training a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
Wise.Repair is a leading provider of residential and commercial appliance repair services, known for delivering high-quality solutions and exceptional customer service. We are looking for dedicated Field Technicians to join our team in Myrtle Beach, SC, Conway, SC, Charleston, SC, Florence, SC, Charlotte, NC and provide top-tier repair services directly to our customers’ homes and businesses.
Job Description:
As a Field Technician at Wise.Repair, you will be responsible for performing on-site repairs and maintenance of a variety of residential and commercial appliances. This is a hands-on role that requires technical expertise, a passion for customer service, and the ability to work independently in the field.
Key Responsibilities:
- Perform repairs and maintenance on household and commercial appliances, ensuring quality service and customer satisfaction.
- Diagnose issues and provide clear, accurate estimates for repair costs and timelines.
- Communicate directly with customers, explaining repair processes and ensuring understanding.
- Maintain a clean, organized work environment and ensure all tools and equipment are in good working order.
- Complete service calls and paperwork in a timely and accurate manner, documenting services performed and parts used.
- Stay up to date with industry trends, new technologies, and appliance models to ensure efficient service delivery.
- Adhere to safety standards and company policies while working in customers’ homes or businesses.
- Provide excellent customer service by addressing concerns or questions promptly and professionally.
Qualifications:
- 2+ years of experience in appliance repair or a related technical field (preferred).
- Strong mechanical skills and the ability to diagnose and repair a wide variety of appliances.
- Excellent communication and customer service skills.
- Ability to work independently with minimal supervision.
- Valid driver’s license and a clean driving record.
- Ability to lift heavy appliances and equipment as needed.
- High school diploma or equivalent; technical certifications or training a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
Wise.Repair is your trusted solution for all residential and commercial appliance repair needs.