Frequently Asked Questions
A LITTLE CLARITY GOES A LONG WAY
Good questions.
Clear answers.
Learn what to expect when arranging a repair, choosing a replacement part or reviewing your service details.
What appliances do you service?
We service household and commercial appliances, including refrigerators, washers, dryers, dishwashers, ranges and ovens. Contact us with the brand, model and problem so we can confirm service for your appliance and location.
How will you assess my appliance?
The technician checks the appliance and explains the diagnosis, required parts and labor. You can review the quote and decide whether to proceed. The cost and availability of parts help determine the repair options.
How do I request appliance service?
Call 888-633-9908 or submit a service request on our website. Tell us the appliance type, the problem and your service address. Our team will contact you to confirm the details and arrange the next step.
Do the prices include sales tax?
Listed parts prices are before tax. Applicable sales tax and any delivery or installation charges are shown in your quote or order total before payment.
What information helps your technician prepare?
Please provide the appliance brand, complete model number and a description of the problem. A clear photo of the model label can help us identify the appliance and check the right parts before a visit.
How do I check warranty coverage or get help after a repair?
Open the case in My Account to review the service history and any recorded parts warranty. If a problem returns, contact Customer Support with your case number. We will review the repair and explain the applicable coverage and next steps.
Didn't find the answer to your question? Contact us, and we will provide all the information you need.
Ask your question